Privacy policy

Privacy Policy

Last updated:June 7, 2026

Lumen Beauty ("Lumen", "we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights — for visitors and customers in the United States and elsewhere.

Information we collect
- Information you give us: name, email, shipping and billing address, phone (if provided), order details, and any messages you send us.
- Information collected automatically: device and browser information, IP address, pages viewed, and similar data via cookies and analytics.
- Payment information: processed securely by our payment providers (for example Shopify Payments, PayPal, Shop Pay). We do not store full card numbers.

How we use your information
To process and ship orders, provide customer support, prevent fraud, improve our website, and — only with your consent — send marketing emails. You can unsubscribe at any time using the link in any email.

Who we share it with
Service providers who help us operate our store, such as Shopify (store and checkout), payment processors, shipping carriers, and email and marketing tools. We require them to protect your information and use it only to provide their services. We do not sell your personal information for money. Some sharing for online advertising may qualify as a "sale" or "sharing" under California law — see your rights below.

Cookies
We use cookies for cart and checkout, analytics, and (with consent where required) advertising. You can control cookies through your browser settings.

Your privacy rights (California / CCPA-CPRA)
California residents have the right to know what we collect, request a copy, request deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. To exercise these rights, contact us through the contact page on our website, or use the "Do Not Sell or Share My Personal Information" link in our footer. We will not discriminate against you for exercising your rights.

Other US states
Residents of states with similar laws (for example Virginia, Colorado, Connecticut and Texas) have comparable rights to access, delete and opt out. Contact us the same way.

International (GDPR/UK)
If you are in the EU or UK, you have rights to access, rectify, erase, restrict and port your data, and to object to processing. Our lawful bases are contract (to fulfill orders), consent (marketing), and legitimate interests (fraud prevention and improving our service).

Data retention and security
We keep personal data only as long as needed for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it.

Children
Our site is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy
We may update this policy from time to time; the "last updated" date will change, and material changes will be posted here.

Contact
For privacy questions or to exercise your rights, contact us through the contact page on lumen-beauty.com. hello@lumen-beauty.com